Health Authority Abu Dhabi (HAAD) has said around 68% of about 600 pharmacies in the emirate have been found to be performing adequately in terms of patient confidentiality, medication safety and customer service, among other factors, in 2011, Gulf News has reported. According to a Health Authority Abu Dhabi (HAAD) audit, 26% of the pharmacies performed below the mandatory requirements, while 6% exceeded all minimum requirements. The full results of this audit will be released to the public for the first time, with a grade assigned to each establishment. Pharmacies are rated on a range of criteria, including customer services, personnel skills and training, and the number of violations in medication storage and dispensing.
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