BMI Bank upgrades eBanking services

Available to BMI Bank customers including all of its credit cardholders, the new versionuses best-in-class technology and will now allow customers to register for the service online enabling them to both execute their retail banking transactions as well as receive information regarding their financial and non financial transactions at the click of a button, without the need to visit a branch.

The new version also permits a customer-defined user name and password which can be reset by them eliminating considerable back-office management and cost, along with a One Time Password (OTP) valid for fifteen minutes or per session giving customers' added security.

Customers can also chose a secure access image and caption to be confirmed during login with the help of a virtual login keypad. With the use of IBAN account numbers and online validation, users will now have the advantage of a sophisticated level of security.

Announcing the launch, Jamal Al-Hazeem, Chief Executive Officer of BMI Bank said: "BMI Bank first introduced its online banking service to customers in 2007, and I am pleased to announce that the improved and upgraded version of the service which we are launching today offers a much wider range of services and enhanced features to our beloved customers. Over the years, we have been working towards leveraging technology as well as providing convenient and easily accessible banking services through a range of channels such as ATMs, the internet and through phone bankingin an attempt to make banking convenient and further boost the customer experience.

With eBankingand the recently launched Phone Banking service, we are confident that our customers will have better control of their finances safely, quickly and conveniently.This new initiative is in line with our 'better, together' philosophy of keeping the customer's needs as the focal point of our business."

In addition to an improved listing of accounts statements and transactions and accurate handling of foreign currency, now customers can add beneficiaries and apply for fixed deposits online. While paying local bills online, customers can also benefit from bill enquiries at real-time. As part of the new service customers will also be able to review a brief history of all their eBanking transactions at a glance.

Furthermore, through the improved eBanking service, customers will soon be able to view all their BMI Bank credit card transactionsin real time as opposed to the earlier delay of close to 2 days.The service is available 24/7 so banking can be done anywhere, anytime, with speed, security and convenience. To protect their accounts, users are advised to change their passwords often and avoid sharing it with anyone in addition to logging on to the eBanking service only from the Bank's website at bmibank.com.bhinstead of accessing from any external link to avoid any form of duplicity. Customers should also avoid replying back toSMS's or emails requesting personal and confidential account information.

The Bank's online channels were recently honored with three prestigious international awards recognizing its commitment to customers in providing them with an online service that efficiently caters to the ever-changing banking needs of customers across the region.