DIB introduces awards system to celebrate a culture of excellence within the bank

The bank's new "Performance Excellence Award" programme has been designed to deliver new levels of professional excellence, customer service, employee satisfaction and process quality across the bank and its subsidiaries.

The programme, which is aligned with the Excellence Models of the European Foundation for Quality Management (EFQM) and Dubai Quality Award (DQA), will identify employees, departments, branches, projects and subsidiaries who demonstrate an exceptional commitment to excellence. Each of them will be rewarded with cash prizes, certificates of appreciation and trophies. Based on global best practices, the programme will not only recognise exceptional individual efforts but also the extraordinary performance of business and support functions through independent and impartial assessments.

Abdulla Al Hamli, Chief Executive Officer, Dubai Islamic Bank, said: "At the heart of DIB's ongoing success is a group of well trained and highly motivated employees. This programme will crystalise a culture of excellence throughout the organisation, helping us achieve our vision of being the most progressive Islamic financial institution in the world."

Obaid Al Shamsi, Chief of Human Resources, Dubai Islamic Bank, added: "DIB understands that exceptional service is not possible without exceptional employees. More than just a way of recognising excellence, however, this new programme provides employees with another path towards professional development and is a central component of the bank's long-term business strategy. It will also have an impact on the wider community, by celebrating those employees who make a meaningful difference to society at large."

The "Performance Excellence Award" ceremony, an annual event attended by more than 1,500 employees of the bank and its subsidiaries, will take place in March 2013.