Dnata wins British Airways and Iberia Business in Switzerland

The two International Airlines Group (IAG) airlines selected Dnata to provide passenger handling, ticketing, ramp handling and de-icing services starting in February 2013. The contract will extend to some 5,000 flights a year at Geneva airport and 4,500 at Zurich.

Dnata's business in Switzerland already provides passenger, baggage, ramp and cargo handling services at both Zurich and Geneva to over 60 airlines from around the world.

The Dnata teams in Zurich and Geneva continue to provide the highest level of service to their airline customers and are committed to maintaining the integrity of airline schedules, protecting the on-time performance of some 30,000 aircraft turnarounds a year.

Dnata recently commenced de-icing activities at Zurich Airport and now provides this service at both Swiss airports. This follows an investment of 3.2 million Euros in state-of-the-art Elephant Beta de-icing trucks from Vestergaard.

These will now form part of the crucial fleet of vehicles needed to help the Dnata team provide even more efficient service for British Airways, Iberia and all its airline customers at these two airports, giving them increased peace of mind over the winter season.

In addition to holding ISO 9001:2008, Dnata became the first ground handling operation in Switzerland to achieve IATA's ISAGO accreditation for its entire operation, setting a national industry benchmark.