Dubai eGovernment adds Nol card recharge to mPay services

This is the second service after Salik recharge service that the RTA has implemented through Dubai eGovernment's mPay. It is based on the keenness of the two entities to facilitate procedures for the public so that they can recharge their Nol cards rapidly to be able to use RTA transportation on one hand and expanding the circle of individual and corporate beneficiaries of the mPay service by adding other services of interest to customers on the other.

To use the service, interested users must first register via https://mpay.dubai.ae with their personal data and credit card number. A confirmation code is then sent via email to be mentioned in the SMS to complete the payment, along with the mPay password. For already registered users, all they have to do is click on Nol from the list.

Recharges can be made through an SMS to 4488 with the confirmation codes sent upon registration so that a balance would be added to the card by deducting certain amounts from the subscriber's credit card. Customers can also benefit from the "multiple accounts" feature to recharge several cards as per their respective numbers. Work is currently under way to add the service of recharging the Nol card through the mPay application on iPhones.

H.E. Ahmad Bin Humaidan, Director General of Dubai eGovernment, said: "We are pleased at the Nol card joining the list of services on our mPay portal, which is part of Dubai eGovernment's initiative to provide round-the-clock government services through innovative channels to the public and the business community in Dubai in line with the directives of H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, during the recently held Government Summit to provide a single mobile stop shop for citizens to conduct their government transactions from one place.

According to DeG statistics, more individual and corporate customers are using Dubai eGovernment's mPay service to complete their government transactions. Bin Humaidan added, "These statistics also show an increase in their confidence in these effective and well-secured channels, especially after the keen efforts of Dubai eGovernment to increase customers' assurance by upgrading the portal with a more secure ePayment system and a larger range of payment options to provide convenience to users.

mPay enables individual and corporate customers to inquire about and pay for some government services, either through an iPhone app that combines all the services in one place for implementation in one step or via SMS to 4488, thereby providing ease and convenience to users. In addition to recharging Nol cards, the service allows Salik recharge from RTA when users run out of balance; payment of traffic fines from Dubai Police; payment of electricity bills from DEWA and donations to Dubai Cares, which joined the service recently.

Users can also capitalize on the "multiple accounts" feature which allows them to use the service settings to support multiple accounts of one government service. For example, customers can recharge the Salik account of more than one car from their mPay account.