Emaratech launches new service, Ara
- United Arab Emirates: Saturday, October 20 - 2012 at 09:07
- PRESS RELEASE
Emaratech, the leading IT and Technological Solutions Company in the Middle East, has launched a package of new services for the public and private sectors with a view to providing intelligent and creative solutions for its esteemed clients.
The goal of the "ara" is to organize, structure, and manage these scattered documents and information in a centralized location/repository and to build the foundation of a knowledge base that the organization can leverage.
"ara" aims to adhere to organization structure, enforce communication policy, provide visibility and traceability on external and internal interactions, reduced risk of key business information not being registered, standardize the way information is managed, improve and streamline management of requirements and issues with information readily available, and eliminate paperwork shuffle.
H.E. Thani Al Zaffinn, Director General & Board Member of Emaratech said: "In Emaratech, we endeavor to fully support organizations by providing high quality and creative technology solutions that contribute to the professionalism of staff, which positively facilitates and expedites customer services performance."
"Since ordinary work cycle is the same in most companies and organizations. The activities go through a life cycle that has a start and an end. Throughout its life cycle, the stakeholder participates in the activity; they take actions and share information and documents. The output of the activity is a comprehensive knowledge base that can be easily and quickly accessed and make organizations more productive." "ara" is the next logical step exectives & employees should use to improve business. "The main features of the "ara" are to view and complete all tasks assigned to the employee, assign tasks to other employees based on the organization hierarchy and the communication policy, follow up with all the tasks that the employee has assigned to others and Search for any received or assigned tasks using full-text search in the task or the document attached to it." added Alzaffin.
Al Zaffin also added: "Emaratech has taken a quantum leap forward in IT at the government and private levels of performance. We are currently working on devising creative services to develop the performance of organizations and support the UAE sustainable development.".
The benefit of the "ara" correspondence module is that it governs and streamlines the way the correspondence is handled through a highly customizable process. The main features of the correspondence module are, automate the generation and sending all outgoing correspondences by email or fax, capturing and managing incoming correspondence and allocating an internal reference number to all incoming correspondence. Incoming correspondence can then be linked to other incoming or outgoing correspondence items creating threaded views of related communications. With this service, you can use company templates for outgoing correspondence including requests for information and any other correspondence type. "ara" can manage the cross referencing and filing of correspondence by linking of documents and electronic filing. This will also enable employees find information quickly and easily.
The document repository is a fundamental component of the "ara". It captures all the unstructured documents and intelligently stores them in a structured manner. The document repository serves as a powerful knowledge base for the organization. The main features of the document repository are, Store the document and its meta data in a structured manner, ensure that documents are only accessed by authorized employees and maintain different versions of the document.
As a product owned by "Emaratech" , "ara" has been launched with a clear and optimistic roadmap that ensures weather of features and adaptability to customer needs.
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