Etisalat receives 7th Middle East Government and Business Organization's Customer Care Excellence Award

Ali Al Ahmed, Chief Corporate Communications Officer, Etisalat, received the award at a ceremony held on 29 January, at the Ritz Carlton Hotel, Dubai International Financial Centre. The event was attended by a large number of government officials, businessmen, representatives of economic institutions and media persons.

In his acceptance speech, Al Ahmad said: "I thank the organizersof the Middle East Excellence Awards and the panel of judges for recognizing Etisalat's outstanding customer services. The award is a testament to our track record of innovation and the pioneering role we play in revolutionizing communication technology in the UAE. Acknowledging our outstanding and resilient efforts to best serve customers,the award motivates us to raise the bar of excellence and innovation across our product and service deliverables."

The telecom operator has won the award in 2006, 2009 and 2010 for excellent customer care. Etisalat is an innovative pacesetter that has powered the UAE among the top 10 nations worldwide for the adoption of new technologies through its strategic vision and unwavering support to government initiatives. Currently, Etisalat is pioneering the launch of the first commercial 4G service on its nation-wide LTE network, which is set to deliver a compelling mobile broadband experience to customers.

The Middle East Customer Care Excellence Awards highlight, acknowledge and celebrate outstanding achievements in customer care service among regional government and business organizations. The awards recognize the exceptional customer services and customer care practices of Middle East organizations.