11th GCC Government Shared Services and eServices Quality Excellence Conference

Datamatix is pleased to present the "11th GCC Government Shared Services and eServices Quality Excellence Conference", which aims to capture the significant value in employing effective customer care strategy, to mobilize resources and secure long term sustainability and profitability. The event aspires to gather leading practitioners from a diverse group of companies and share how they have been able to leverage their platform to deliver greater value and growth opportunities for the business, with a particular emphasis on how they have been able manage the continuous behavioral, cultural, and engagement challenges that can often plague Shared Services Centers.

The event will enable participants to gain insights about the latest best practices, case studies, and business process into tackling the latest challenges in eServices whilst uncovering the various issues, threats and vulnerabilities in developing eCitizens and eCommunity.

Conference Mission Statement:

The mission of the 11th GCC Government Shared Services Centers and eServices Quality Excellence Conference is to capture the significant value in employing effective customer care strategy, to mobilize resources and secure long term sustainability and profitability.

Why should you attend?

The event is uniquely targeted to address the needs of both the new/emerging and mature/multi-functional Shared Services Centers and eServices Quality with specialized breakout sessions to address the specific challenges of these two groups.

The conference has been designed to offer unparalleled experience in the latest best practices, case studies and business processes of eServices and customer care. Content will be forward thinking and will provide unprecedented education on how to improve efficiencies in delivering service with creative technology usage, advanced processes and superior skills to help motivate and lead teams in this challenging time. Numerous networking opportunities to meet and share with others who are responsible for the ultimate success of their centers.

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