Training Workshop on 'Supervisory Skills'

It has been observed that supervisors have one of the most difficult and challenging roles in an organisation - mainly due to the fact that they are the link between the physical, day-to-day operations of the business, and the wishes of management, which seldom see eye-to-eye with each other! Supervisors who have advanced into positions of responsibility require new skills to fulfill their role.

These skills are different to those they learnt in earlier positions. Supervisory skills involve more subtle and challenging techniques of people-management, productivity enhancement and business understanding - essentially, supervisors are both people-managers and process-managers!

This course recognises and addresses the need of supervisors to understand and influence work quality, employee morale, productivity, costs and safety.

Participants on this course will gain insight into the basic responsibilities of supervisors. Building on an understanding of earlier workplace skills, participants will be equipped with the competencies they need to be successful as supervisors.

Special attention will be paid to the challenges and obstacles typically faced by supervisors, with guidance as to how to overcome these successfully.

Participants will be encouraged to positively take on the challenge facing them to influence those organisational outcomes they can.

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