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Sunday, November 22 - 2009
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ISO 10002 Guide for Customer Handling

What do your customers really think? Are you measuring what is important to them ... ISO 10002: Quality Management Guidelines for Complaints Handling in Organizations which is the latest quality management system standard to be released by the International Organization for Standardization, and focuses singly on processing customer complaints.
Cairo
Egypt
Sunday, October 25 - 2009

PACS/DICOM/HL7 Seminars & Workshop

After a series of successful seminars in Dubai & Egypt, ICT for Health along with its US partners OTech Imaging is organizing another PACS/DICOM/HL7 Workshop & Training Seminars in Bahrain. The course is equally good for healthcare student to healthcare decision makers, PACS Admins, Health Ministries, CTOs, CIOs of the hospitals, Radiology departments, radiographic technicians, PACS Vendors etc
Gulf Hotel, Manama
Bahrain
Saturday, October 31 - 2009

PMP Exam Preparation

This course will cover each of the nine knowledge areas, plus the Professional Responsibility process area and the five-process groups covered in Project Management Institute's PMBOKĀ® Guide, 4th Edition. Through lectures, practice exams, and practical exercises, participants will focus on key concepts, terms, and principles necessary for successfully passing the PMP exam. In addition, participants will become familiar with the format of the exam.
CMTI,Dubai
United Arab Emirates
Saturday, October 31 - 2009

Effectively Managing & Organising Accounts Payable (FI 540)

Cash flow is the lifeblood of organisations. While we cannot always predict the timing and values of cash inflows with absolute certainty, the timing and values of cash outflows is largely within the control of the business. The organisation of the accounts payable function and the management of the accounts payable role are therefore of vital importance to the effective control of working capital and therefore cash flow.
Dubai
United Arab Emirates
Sunday, November 01 - 2009

Talent and Succession Management Masterclass (HR 540)

This masterclass will cover the full range of talent management form strategic design, though recruitment, development and succession planning. There will be ample opportunities for you to ask - and have your questions answered from our senior instructor who has a wide range of international experience in this area.
Dubai
United Arab Emirates
Sunday, November 01 - 2009

Advanced Leadership Skills (MG 542)

The programme opens by exploring the power of leadership competencies and how to apply them in the organisation. Using this initial analysis, the programme explores the leadership skills of strategic planning, succession planning, career planning, coaching, influencing, managing knowledge and managing performance. Participants also learn to implement these skills to promote a high-performance organisation. All attendees will return to their organisations better equipped to meet the challenges and demands of leadership.
Dubai
United Arab Emirates
Sunday, November 01 - 2009

Advanced Leadership Skills (MG 5401)

The 10-day programme opens by exploring the power of leadership competencies and how to apply them in the organisation. Using this initial analysis, the programme explores the leadership skills of strategic planning, succession planning, career planning, coaching, influencing, managing knowledge and managing performance. The programme moves on to powerful methods and proven techniques for improving personal management effectiveness as well as organisational performance. A prime objective is that you will leave the programme with new ideas you can implement with respect to your personal management capabilities and the management of your specific areas of responsibility.
Dubai
United Arab Emirates
Sunday, November 01 - 2009

Improving Performance through the Balanced Scorecard (MG 540)

This five-day programme will focus on enabling delegates, whatever their experience, to become familiar and comfortable with the design and utilisation of the Balanced Scorecard as a means to deliver the strategic agenda and improve strategic performance.
Dubai
United Arab Emirates
Sunday, November 01 - 2009
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