Huawei helps STC guarantee communications during Hajj

In 2012, over three million people gathered in and around Mecca for Hajj. During that time, the number of STC's network subscribers in the holy areas surpassed 2.7 million, of which more than 248,000 were roaming subscribers.

The number of mobile users in Mecca increased by 16%, leading to a 50% increase in voice services traffic. Data services traffic also increased by 228% from the previous year and busy hour call attempts (BHCA) peaked at 37 times higher than usual.

To guarantee communications throughout this period of high traffic, Huawei offered its Key Event Assurance service to STC. The service enables precise traffic forecasting and flexible network adjustment before the event, real-time traffic monitoring and dynamic network adjustment during the event; allowing STC to achieve smooth and non-interrupted network operations throughout the Hajj period.

"The successful assurance of stable network operations during Hajj has once again proven why Huawei is one of the most valued partners of STC," said Bandar Mohammed Al Qafari, Vice President for STC's Network.
 
Huawei Key Event Assurance Service guarantees network availability and the provision of basic voice and SMS services to ensure quality services and an improved user experience.

Huawei continuously optimizes E2E service solutions for customers across various domains including proactive assurance, key event assurance, contingency plan management, network and service quality improvement, and customer experience management in order to effectively synergize operators' strategies and end users' requirements.