iPhone tops J.D. Power satisfaction survey again
- Middle East: Saturday, September 08 - 2012 at 01:56
According to new survey results from JD Power and Associates, iPhone owners continue to be the most satisfied smartphone customers of all, Cnet has reported. For the eighth consecutive time, Apple's flagship phone took home top honours for customer satisfaction. Ranking 849 out of 1,000, the iPhone shined in all of the categories tallied by JD Power, but scored especially well in physical design and overall ease of use. HTC took second place with a score of 790, followed closely by Samsung with 782 and Motorola with 777. Among feature phone makers, LG took the top spot with a score of 726, performing well in all four of the factors measured by JD Power. Samsung followed by scoring 713.
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