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First Motors introduces customer initiatives

With an aim to provide additional value-added services to their customers, First Motors the official dealers of Hyundai in the kingdom of Bahrain have recently introduced the new Roadside Assistance Programme that will be applicable to the entire Hyundai range of sedans, SUVs and luxury cars.

"We're extremely delighted to be introducing this customer centric programme in the kingdom. Our goal is to be even more customer-focused, especially in today's challenging environment, where it is important for us to demonstrate how well we understand our customers. At First Motors we strive to make Hyundai car ownership as worry-free as possible. The new programme which is offered for a period of 3 years, has been specially designed to offer immediate and hassle-free assistance at the time of any unforeseen inconvenience," said General Manager of First Motors, Mr. Raed Mu'ti.

The Hyundai Roadside Assistance Programme comes free with every new vehicle and commences upon delivery of the vehicle.

The 24-hour programme has been designed to offer services such as emergency towing, battery jump start, fuel delivery services, lock out service, trip interruption, and flat tire change.

Owners of Genesis and Centennial will have an added advantage of being provided with transportation vehicles in the event of a breakdown or an accident and will also be provided with a free drop-off service from the showroom to any destination in Bahrain.

"Customers are also at an advantage of benefiting from the Roadside Assistance Programme in any GCC country providing them with utmost peace of mind during cross-country road trips and long journeys," he continued.

On the purchase of a Hyundai, customers are also provided with the Lifetime Warranty that is offered irrespective of mileage limit, and is completely transferable, hence ensuring an attractive re-sale value.

All Hyundai customers can benefit from the roadside assistance programme anytime of the day by calling 80093333 toll-free.

Offering the best possible after sales service will always be a continuing commitment at First Motors.

As part of Al Zayani Investments group, First Motors is fully committed to demonstrating to the Bahrain market that Hyundai is the brand that represents unique value for money without compromise.
Mr. Raed Mu'ti, General Manager of First Motors.
Mr. Raed Mu'ti, General Manager of First Motors.
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