First Motors introduces Hyundai Premium Assurance Programme

The announcement was made at a VIP and media get together that was hosted by First Motors at the Bahrain City Center on Saturday 28th April, 2012. The event included breakfast at Paul's Restaurant followed by the Hyundai Premium Assurance test-drive of the new Hyundai Centennial and Genesis.

The new programme offers Genesis and Centennial owners a range of benefits including free maintenance, lifetime warranty, attractive trade-in offers and much more.

"At First Motors we understand the importance of after sales services and focus on providing unmatched quality of services at a very competitive price to all our customers," said General Manager Mr. Raed Mu'ti.

Customers are ensured of utmost peace of mind with the Lifetime Warranty that is offered irrespective of mileage limit, and is completely transferable, hence ensuring an attractive re-sale value. Apart from that customers can also benefit from the free 3-year comprehensive service and maintenance that is offered on their vehicle.

Initially launched in 2010, the Lifetime Warranty covers the replacement of any mechanical or electrical parts which fails due to the manufacturing defect (except for consumable parts that need to be changed in the scheduled maintenance or problems that occur from misuse of the car).

To make life easier, customers can also take advantage of the 'buy back guarantee' feature that ensures at least 50% of the original car value after 3 years.

HPAP also includes the Hyundai Road Side Assistance Programme- a 24x7 emergency support provided in the event of any mechanical or electrical breakdown or in the event of an accident. The Road Side Assistance Programme aims at providing emergency road side assistance services round the clock to ensure a pleasurable and uninterrupted journey for all Hyundai drivers.

"Providing outstanding, premium and speedy after sales services in very competitive prices is one of the main success factors for First Motors to meet and exceed our customers' expectations," he continued.

Fully committed to the principle of offering the utmost to their customers, the staff at First Motors is well trained to cater to their customer's every need and requirement with a range of innovative customer-oriented services. From customer service advisors to technicians, First Motors' after-sales team comprises of fully trained professionals in their respective field of work.

"Having your Hyundai serviced by us means that you can count on the expertise of qualified Hyundai technicians, ensuring that your warranty is kept up-to-date and thereby maximizing the resale value," said Mr. Mu'ti in this regard.

Offering the best possible after sales service will always be a continuing commitment at First Motors.

As part of Al Zayani Investments group, First Motors is fully committed to demonstrating to the Bahrain market that Hyundai is the brand that represents unique value for money without compromise.