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Support for Bush low across Europe - poll findings
As President George W Bush makes a State Visit to Britain this week, a new CNN/TIME poll... Read full article »
US policies have made the world a more dangerous place to live - Pan-European survey findings
Some 57 per cent of people in Europe feel that the policies of President Bush have 'made the... Read full article »
E-Government shows strong growth globally
The proportion of adults worldwide using the internet to access government services or products... Read full article »
E-Tailers fail to persuade users to buy online - global survey findings (2002)
Globally, the proportion of internet users buying products and services online has failed to grow... Read full article »
Web sites still fail to recognise the importance of user satisfaction - new survey findings
While companies recognise that user satisfaction is vital to encourage repeat visits to their web... Read full article »
'What are the drivers of customer satisfaction?'
What are the factors that define the 'hotel experience?' What is the relationship between... Read full article »
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