UAE Exchange receives international recognition for service excellence
UAE Exchange, a global money transfer and foreign exchange, received an international recognition... Read full article »
Ethos Consultancy wins Best Consultancy Firm for second year
The SME Advisor Stars of Business Awards are back in 2012 to encourage regional businesses and... Read full article »
8th Annual Bank Benchmarking Index reveals Abu Dhabi Islamic Bank named as overall top bank in customer service
Ethos Consultancy has revealed the findings of its 8th Annual Bank Benchmarking Index for service... Read full article »
7th Annual Bank Benchmarking Index reveals less than 50% of UAE banks have customer service as a core focus
Ethos Consultancy has revealed the findings of its 7th Annual Bank Benchmarking Index for service... Read full article »
Ethos launches new software tool for retail industry to improve customer feedback process within public and private sectors
Ethos, the provider of customer service solutions in the Middle East, is launching a new software... Read full article »
Ethos Consultancy issues Retail Benchmarking Study 2010
Despite the plethora of women's fashion outlets across the Emirates, sales assistants are still... Read full article »
Ethos Consultancy reveals findings of its 6th Annual Bank Benchmarking Index for service excellence
Ethos Consultancy has revealed the findings of its 6th Annual Bank Benchmarking Index for service... Read full article »
Ethos Consultancy creates two surveys to determine UAE employee and customer satisfaction
Organisers of UAE Customer Service Week, Ethos Consultancy, have created two surveys accessible... Read full article »
Over 100 companies sign up for UAE Customer Service Week
Since the official launch of the inaugural UAE Customer Service Week, two weeks ago, more than... Read full article »
UAE Customer Service Week officially launched
The inaugural UAE Customer Service Week has been officially launched and will take place on June... Read full article »
Emirates Airlines narrowly edges out Etihad to top airline service quality benchmarking study
Emirates and Etihad Airlines have outperformed their rivals British Airways, Air France and Qatar... Read full article »
Ethos Consultancy is chosen by Microsoft Gulf as an innovator in the field of technology
Microsoft Gulf has selected Ethos Consultancy as an ambassador for their recent Gulf wide... Read full article »
Islamic banks outperform non-Islamic banks in UAE quality bank benchmarking study
Ethos Consultancy's 5th Annual UAE Service Quality Bank Benchmarking Study has revealed Islamic... Read full article »
5th Annual Service Quality Bank Benchmarking Study shows dramatic increase in customer satisfaction levels
Ethos Consultancy has released the findings of its 5th Annual Service Quality Bank Benchmarking... Read full article »
Ethos Consultancy concludes fieldwork for 5th Annual Service Quality Bank Benchmarking Study
Ethos Consultancy has concluded the fieldwork for its 5th Service Quality Bank Benchmarking... Read full article »
