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Friday, December 4 - 2009

Fast developing regional call centre community anticipates MECC

With independent research company, Madar Research citing growth rates of almost 30 per cent for... Read full article »
United Arab Emirates: Sunday, December 12 - 2004 at 16:49

Contact centre outsourcing under spotlight at MECC 2005

The annual Middle East Call Centre/CRM 2005 show (MECC 2005) is slated to run from Jan 16-17 at... Read full article »
United Arab Emirates: Sunday, November 21 - 2004 at 15:38

January Call Centre show to showcase customer experience management

Attracted by surging business activity, the annual Middle East Call/CRM 2005 Exhibition (MECC... Read full article »
United Arab Emirates: Sunday, November 07 - 2004 at 15:33

Middle East Call Centre 2005 show to focus on strategy & leadership issues

The annual Middle East Call/CRM 2005 Exhibition & Conference (MECC 2005) is slated to take place... Read full article »
United Arab Emirates: Sunday, September 19 - 2004 at 15:51
Mohamed Bamakhrama, General Manager, The Contact Centre.

The Contact Centre leads the way at MECC 2004

The Contact Centre, based in Ajman, today attracted the attention of delegates and industry... Read full article »
United Arab Emirates: Monday, January 26 - 2004 at 15:29
said Ahmad Tahlak, The TeleServices Company (TSC) founder, director and chief consultant.

The TeleServices Company launched with new image at Middle East Call Center 2004 Conference

Currently, fewer than 1 per cent of all organizations in the Middle East make full use of... Read full article »
United Arab Emirates: Monday, January 26 - 2004 at 11:00

Call Centre/CRM Best Practice on show in January

The Middle East's 8th annual Call Centre and Customer Relationship Management (CRM) 2004 show (... Read full article »
United Arab Emirates: Sunday, December 21 - 2003 at 15:28

Call centre show to highlight business objective - driven technology solutions

The eagerly anticipated 7th annual Middle East Call Centre/CRM 2003 (MECC 2003) show opens today,... Read full article »
United Arab Emirates: Sunday, January 26 - 2003 at 10:58

Call Centre Show to boost regional development

Reflecting escalating interest, the Middle East's 7th annual Call Centre/CRM (Customer... Read full article »
United Arab Emirates: Tuesday, December 17 - 2002 at 16:28

Call centres target superior customer relations

The Middle East's 7th annual Call Centre/CRM 2003 show (MECC 2003) is slated to take place from... Read full article »
United Arab Emirates: Tuesday, November 26 - 2002 at 09:25

Regional companies in rush to adopt customer contact strategies

For the increasingly customer-service focused Middle East business community, the latest in... Read full article »
United Arab Emirates: Wednesday, November 28 - 2001 at 10:11

Call Centres take centre stage

The Middle East's 6th annual Call Centre/CRM 2002 show (MECC 2002) is slated to take place from... Read full article »
United Arab Emirates: Thursday, November 08 - 2001 at 09:55