Service Hero reveals companies in running for Kuwait's 2012 customer service award
Service Hero, the creators of Kuwait's first and only cross-industry customer satisfaction index... Read full article »
Kuwaitis most critical and least loyal consumers since 2010, reveals Service Hero Customer Satisfaction Index
Service Hero, Kuwait's first and only customer satisfaction index (SHCSI), announced that... Read full article »
Kuwait customer satisfaction index up 2% in 2012 vs. 2011, Service Hero survey reveals
A survey based on 10,000 submissions tasked with tracking customer satisfaction in Kuwait across... Read full article »
Kuwait's customer satisfaction index (SHCSI) rises in 2011
Customer satisfaction in Kuwait rose slightly to 7.71 points in 2011 from the previous year, an... Read full article »
Kuwaiti male consumers are most disgruntled, says Service Hero
A survey of over 8,000 consumers in Kuwait has revealed that Kuwaiti male consumers are the most... Read full article »
Kuwait retail banks score higher in customer satisfaction than American and British retail banks
The recently published Service Hero Customer Satisfaction Index (SHCSI) for Kuwait showed that... Read full article »
Service Hero uncovers strengths and challenges of 15 private sector service industries in Kuwait
Service Hero's 2010 Customer Satisfaction Index for Kuwait that was surveyed in October with a... Read full article »
Service Hero unveils results of first cross-industry customer survey
In Kuwait, the most critical customer and hardest to satisfy is typically a Kuwaiti male between... Read full article »
Kuwaiti customers most vocal about food and aviation services, Service Hero's survey
Service Hero, Kuwait's first and most comprehensive satisfaction survey, today announced that it... Read full article »
