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Philips consumer electronics products can now be serviced internationally
- United Arab Emirates: Thursday, June 24 - 2004 at 14:27
- PRESS RELEASE
Philips Electronics announced its International Warranty worldwide service guarantee.
The International Warranty catalog accompanies Consumer Electronics products and is immediately activated upon purchase. Products purchased from any local distributor can then be serviced in nearly any other country of the world. If a customer finds that there is no service center in the immediate vicinity, the warranty is valid at the nearest service center or any of more than 100 service centers located around the world.
"Our customer satisfaction doesn't stop at providing the best products, but continues by maintaining satisfaction with after sale services like customer service guarantees. The International One Year Warranty allows the consumer to take or purchase the product from any Philips distributor with the knowledge that it will still qualify for the same warranty protections" said Khalid Tuer, Philips Regional General Manager, Middle East and Africa.
"Even the most technologically advanced products can be serviced because Philips is the only brand that uses Compair (Computer Aided Repairs Software); with digitally transmitted service manuals across all countries," Khalid added.
Now that Dubai Summer Surprises (DSS) is around the corner, be one of the first people to enjoy the great discount offers by Philips Electronics with the added benefit of the International One Year Warranty.
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Notes and media contacts
For more information please contact:Louis Hakim
Corporate Communications & Brand Manager
Philips Electronics Middle East and Africa
Tel: 04 - 33 53 666 Fax: 04 - 309 5160
About Royal Philips Electronics
Royal Philips Electronics of the Netherlands is one of the world's biggest electronics companies and Europe's largest, with sales of EUR 31.8 billion in 2002. It is a global leader in colour television sets, lighting, electric shavers, medical diagnostic imaging and patient monitoring, and one-chip TV products. Its 170,000 employees in more than 60 countries are active in the areas of lighting, consumer electronics, domestic appliances, components, semiconductors, and medical systems. Philips is quoted on the NYSE (symbol: PHG), London, Frankfurt, Amsterdam and other stock exchanges.
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Posted by Anne-Birte Stensgaard, Senior News Editor
