Cyber Gear demonstrates E-CRM And VOIP solutions at MECC 2005

The event has been organised by Insights from Jan 16-17, 2005 at the Sheikh Rashid Auditorium at the Dubai World Trade Centre.

The artificial intelligence solution being demonstrated is based on the pioneering 'BOTizen' technology developed by Malaysian based company, VQ Interactive. BOTizen, is an Interactive Intelligent Agent that engages and supports online customers in a similar way that human representatives do - via fast, informative and enjoyable conversations using natural language.

BOTizen has been recognised as one of the best Internet applications of the year 2004 by the information technology industry. BOTizen provides corporations the capabilities to reduce the cost of handling mass customer queries and at the same time providing their customers an enriching experience. A live demo can be viewed at the regional e-CRM portal, www.MiddleEastPostBox.com.

Cyber Gear is also demonstrating the global business communication network technology developed by OnInstant. OnInstant is a revolutionary global business-to-business communications network. It delivers a unique range of collaborative services; business networking opportunities; automated CRM systems and news sources - all seamlessly linked to its Internet-based phone network that delivers voice services to the desk- or laptop and out to the PSTN. OnInstant is easy to use, simple to deploy and once installed, delivers a feature rich professional solution to aid and improve business efficiency and opportunity anywhere in the world.