Focus on CRM
Multi-channel Integration: The key to superior customer service
- Technology, customer expectations, and competitive forces, are increasingly compelling local enterprises to support customer service operations through several delivery channels.
- Monday, April 22 - 2002 at 19:01 |
Beyond Sales Force Automation - The requirement for integrated selling
- Selling products and services in today's economy has become a complex process, involving multiple sales channels, team-selling situations, outside partners, global customers, and widely distributed inventories.
- Monday, April 22 - 2002 at 18:51 |
Web Feeds