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The 20 most powerful copywriting rules of all time

As this is the first article of the New Year, I thought it would be a good idea to revisit,... Read full article »
Sunday, February 08 - 2004 at 10:55

Critical success factors for managing change

Change. It was the watchword of the 1990s. Old boundaries are gone. Customer loyalties are dead.... Read full article »
Thursday, October 09 - 2003 at 08:52

What's the next big deal in consumer brand marketing?

As dramatic as it is, it's not the Internet, which has and will continue to change people's... Read full article »
Sunday, July 20 - 2003 at 15:26

Trajectory of Trust in American Business Shows Signs of Improvement if Brands Act Decisively

New Golin/Harris and InsightExpress research reveals Americans are willing to trust business... Read full article »
Sunday, April 27 - 2003 at 10:14

Developing the brand from the inside out

For a long time external and internal communication was placed in separate boxes with the belief... Read full article »
Sunday, February 16 - 2003 at 09:23

Attention to detail

Whilst sifting through yet another pile of garbage masquerading as direct mail this week, I was... Read full article »
Wednesday, January 08 - 2003 at 11:10

Employee relations - back to the future?

As evidence mounts that the late-90's economic boom is coming to an end, it's also become popular... Read full article »
Tuesday, December 24 - 2002 at 16:37

Outside-in Leadership

Using research and stakeholder assessment to create a relevant leadership model Read full article »
Wednesday, December 11 - 2002 at 11:01

The role of employees in brand definition and promotion

Companies involved in brand creation or transformation should pay as much attention to their '... Read full article »
Tuesday, November 26 - 2002 at 12:48

Public Relations: Then and Now by Geoff Lancaster

Public relations (PR) is not new. Its modern day origins in the United States can be traced as... Read full article »
Wednesday, November 13 - 2002 at 12:52

Why are companies still advertising to everyone to get to someone?

A few years ago, my good friend Jerry Reitman, a former executive vice president at Leo Burnett... Read full article »
Tuesday, August 20 - 2002 at 19:20

Direct mail - the big brother of direct marketing

At time of writing this, direct mail takes close to 75% of total direct marketing expenditure in... Read full article »
Wednesday, August 07 - 2002 at 09:33

62 percent of Americans tell CEOs 'You are not doing enough to restore trust and confidence in Ameri

Golin/Harris trust survey finds 82 percent believe crisis of trust in American business will get... Read full article »
Wednesday, July 24 - 2002 at 19:17

Copywriting. The superiority of the written word.

Direct response copywriting is a very fine art. A very specialised talent that somehow you can... Read full article »
Saturday, June 29 - 2002 at 09:28

Are you scoring with the search engines?

Marketing managers who think that spending money on a swanky new website will bring in lots of... Read full article »
Wednesday, May 29 - 2002 at 11:15
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