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Riverbed: Optimisation of Citrix ICA with Steelhead appliances
The centralisation of applications and access using thin clients enhances manageability and security. However, while desktop virtualisation usually has little or no impact on the end-user experience when the thin client and server communicate over a LAN, it can come at the cost of reduced user experience when running over the wide area network (WAN), in particular in high-latency environments.
Alcatel Lucent: New communication behaviours in a Web 2.0 world — changes, challenges and opportunities
Social communication has changed. In the past two decades, technical devices have brought more collaboration, social interaction, personalisation, active participation and communication itself than ever before. One of the main reasons for this has been the emergence and spread of broadband internet. However, associated technological advances, such as email, messaging, rich internet applications, content generation application, mash-ups and enterprise applications, have also played a major role.
Intel case study: Virtual banking
Türkiye Finans Katılım Bank is one of the largest participation banks in Turkey. It serves over one million customers through more than 200 branches with over 3,200 employees, and offers a range of online banking services. Its challenges included improving the responsiveness of existing services and develop new ones to enhance the bank's customer offering, and to increase capacity and manageability of resources by replacing its large and ageing server fleet
Oracle: Web 2.0 and sales process management
This white paper report discusses how Web 2.0 systems and applications can support management of sales processes. Instead of focusing on specific technologies such as social networking, blogs, wikis, or other technologies, it focuses on business processes.
Leviton: What component compliance means for CAT6A system performance
When it comes to structured cabling performance, the objectives of a standard are both to ensure the performance of present, foreseen and perhaps unforeseen applications, and to allow interoperability of components from multiple manufacturers that make up a structured cabling system. Ensuring the performance of applications has rarely been an issue, since the requirements defined in TIA 568B.2, and ISO 11801 are in excess of what typical applications such as Ethernet require, as developed in IEEE 802.3an
Riverbed: WAN optimisation vs thin-client approaches for remote computing
Only recently has WAN optimisation been widely adopted as a key facilitating technology for distributed computing by branch office users. In contrast, various forms of thin-client computing have been around for a long time, and often IT managers assume the use of thin client technology to be starting point for many remote computing environments. However, these original assumptions are often arrived at without adequately evaluating more recently-available alternatives such as WAN optimisation solutions.
Alcatel Lucent: The role of ICT in realising the business benefits of eco-sustainability
By focusing on organisational priorities that integrate the network, people, processes and knowledge, 'green' initiatives can marry eco-sustainability with core operational and strategic objectives. Applications such as teleworking, videoconferencing and others both reduce energy requirements (helping enterprises meet their environmental targets) and contribute to improved efficiency and effectiveness.
Intel case study: Transforming business efficiency in the energy market
Gas Natural is a multinational energy company in Europe, the main global operator of LNG (liquid natural gas) in the Atlantic, and one of the principal operators of combined cycles generating plants in the world. In order to maintain its leading position it recognised the necessity of adapting its IT environment. Gas Natural wanted to enhance the service delivery to its distributed workforce, by ensuring optimal system operating time in desktop PC environments and enhanced service continuity to different departments.
Oracle: Social CRM comes of age
Over the past decade or more, Customer Relationship Management (CRM) has been the strategic approach that most companies had taken in trying to figure out how to supervise their customers' behavior. Typically, it was via technology and processes and analytic algorithms that were tied to an often amorphous management strategy. Gathering data about the customer and tracking all customer transactions were the way that CRM was used to ascertain the individual customer's thinking. But that is CRM 1.0 - traditional CRM.
Riverbed: Remote IT infrastructure consolidation
Fortune 1000 CIOs are making the strategic choice to consolidate remote site IT infrastructure into central data centres. They are compelled to move some or all remote file servers, email servers, backup, and other servers because through such site consolidation they can jointly address the need to reduce remote site operating costs and mandates for more rigorous security and compliance. The stumbling block to consolidation, however, is the severe impact on application performance as seen by remote users. Relocating local servers to a data center and connecting them across a wide area network (WAN) link often results in order-of-magnitude slowdowns to response times and data transfer rates. At these levels of delay business processes are impacted forcing site consolidation efforts to be stalled.
Intel case study: Mapping the globe from space
The Centre for Earth Observation (ESRIN), part of the European Space Agency, has a team of more than 600 scientists responsible for processing data from satellites. The information gathered is essential for understanding the environment and one primary importance is in preparing for and reacting to natural disasters. In order to do this it needs a powerful, reliable computing platform.
Red Hat: Scaling Oracle 10g in a Red Hat enterprise virtualisation environment
Server virtualisation offers tremendous benefits for enterprise IT organizations - server consolidation, hardware abstraction, and internal clouds deliver a high degree of operational efficiency. However, today, server virtualisation is not used pervasively in the production enterprise data center. Some of the barriers preventing wide-spread adoption of existing proprietary virtualisation solutions are performance, scalability, security, cost, and ecosystem challenges.
Smartworld: Building better businesses with unified communications
Enterprises of all sizes are seeking ways to improve their margins by providing better service to their clients, improving their productivity and reducing their costs. One way of achieving the above outcomes is for these enterprises to improve their communication and collaboration capabilities and integrate these technologies with their business processes. There is thus a growing interest in the offering of unified communications services.
Oracle: The financial services' do or die - networked consumer relevancy
The internet has changed the way consumers conduct business. Prior to making a purchase, consumers use social networking groups on the internet to obtain vendor recommendations, product reviews, and tips on good deals. They also use a variety of Web 2.0 technologies and tools — from blogs to chat rooms and social networking sites — to tell others about their experiences with companies. Such prevalent peer-to-peer consumer interaction has changed the way companies can attract new customers and retain existing ones.
Riverbed: Understanding the hidden caveats of network transparency
The term "transparency" has many meanings; more recently in the field of wide-area data services (WDS), transparency has come to be understood as the ability to preserve TCP/IP header information, including source and destination IP address, in the accelerated wide area network (WAN) traffic flow. The prevailing perception is that such a transparent WDS solution can be deployed without any modifications or reconfigurations to the pre-existing network infrastructure.
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