RakBank announces the launch of its new website

RakBank currently has three existing online platforms: the Bank website, RakBank Direct, and RakBankDeals.

With the new website, is now a one-stop shop where customers can learn about the Bank's products, apply for insurance products online, and avail special deals in a unified platform.

Characterized by picture icons, the new website simplifies the homepage layout and presents the entire range of RakBank products and services in a single screen view.

"The new and contemporary design of the web ensures a 'See, Pick and Click' concept where banking, insurance, and deals are easily viewed and accessed," said Banali Malhotra, RakBank Head of Marketing.

"Retaining the website's core features, the revamp builds on customer feedback to create a visually enhanced interface and improve site navigation," added Malhotra.

Through web, customers are just one click away from contacting a RakBank agent to address queries on the spot through the Live Chat window or to schedule a call back. Also, customers can easily access Online Banking to view balances, pay bills, and transfer funds and even to open an interest-bearing F@st S@ver savings account.

A market leader in innovation and customer service, RakBank's new website is in line with the Bank's commitment to providing customers with online solutions to complement its branch network. In addition to web, the Bank's online portfolio includes Mobile Banking for customers who prefer to bank on the move via their handsets.

RakBank Mobile Banking enables customers to track accounts, loans, and credit cards and to transfer funds and pay bills in a secure and simple process.

"Customer service has always been a central theme to the RakBank experience," said Graham Honeybill, RakBank Chief Executive Officer. "By enhancing the web, RakBank is constantly working to optimize its portfolio of online solutions and increase convenience by ensuring a Bank presence where our modern customer is," added Honeybill.