Rakbank launches new services on Mobile Banking platform

By introducing added services on its Mobile Banking Application and Service, customers can now use their mobile phones to order new cheque books, transfer balances, apply for supplementary cards, and even report a lost or stolen credit card. Rakbank Mobile Banking saves time when seeking investment details and when applying for an advance against salary.

"Because Rakbank values the modern customer's time, we are always working to add new services on our digital channels that simplify the customer's banking experience," said Homi Gandhi, Head of Rakbank Direct.

"The launch of a collection of new services on Mobile Banking is part of this continuous effort, which ensures that customers can conduct their banking activities anywhere, and anytime."

Using their handsets, Rakbank customers can today request to place fixed deposits, postpone a loan installment, and register for e-statements. In addition to opening a F@st S@ver account online, Rakbank customers can now use their mobile to open a Term Deposit Account plus a Rakbank AMAL Jood Account, a unique Mudaraba-based savings account that grows customer savings while giving them chances to win AED 500,000 in a quarterly draw.

"Rakbank recognizes the growing trend among its customers to access their accounts on their mobile phones and has made Mobile Banking available to holders of various devices ranging from Android, iPhone, and Blackberry smartphones. The Bank even offers non-smartphone users a unique USSD-based banking service which can be accessed on any mobile device on the Etisalat network," added Gandhi.

Going one step further, Rakbank provides customers with an online application process for customized insurance products, offered by various leading insurance service providers, through Rakbank Direct on rakbank.ae.