AME Info | Altitude Software MEA

Altitude software achieves strong growth in contact center agent shipments worldwide

Mon, 22 Sep 2008 05:40:22 GMT

Altitude Software, a global leader in contact center solutions, has registered an approximately 29% increase in agent shipments worldwide,and was one of the three top 10 manufacturers to register a double-digit growth in year-over-year increases in total agent shipments in 2007, according to the Gartner Dataquest report 'Market Share: Contact Centers, Worldwide, 2007' by Drew Kraus, June 2008.

Altitude Software wins 'Voice of the Customer' awards five years in a row

Wed, 09 Jul 2008 03:55:04 GMT

Altitude Software, a global leader in contact center solutions, has announced today it has won 'Best in Class Overall Category Winner' for 'Best Multi-Channel Contact Center Solution' and 'Best Outbound Product' at the EMEA Contact Center World Members' Choice Awards 2008.

Altitude Software displays next-generation IP contact centre solutions at Dubai CCW 2008

Tue, 17 Jun 2008 06:44:38 GMT

Altitude Software, a leading global independent contact center solutions vendor, today announced that it will be participating at the Contact Centre World (CCW) conference to be held in Dubai from June 17 to 19, 2008.

Flair boosts its innovative payment card scheme in the Middle East with Altitude Software

Mon, 02 Jun 2008 06:20:19 GMT

Altitude Software announced that Flair has powered its sales and marketing operations with the Altitude uCI suite to handle the fast-paced growth of Flair's in-store payment card programme in Kuwait, soon to be launched in other GCC countries such as the UAE.

Procco implements Altitude uCI for world-class contact centre platform and applications

Wed, 14 May 2008 11:21:33 GMT

Altitude Software, a leading independent contact centre solutions vendor, announced that Procco Financial Services, established by The International Investor, has deployed Altitude Software's multimedia contact centre solution for world-class sales and customer service operations.