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    <title>Cupola Teleservices reaffirms Numero Uno status in the Middle East Contact Centre and BPO sector</title>
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    <pubDate>Mon, 28 Sep 2009 14:20:45 +0400</pubDate>
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        Cupola Teleservices continued its reign as the foremost Contact Centre &amp; BPO organisation in the Middle East by bagging a clutch of Awards at the recent Middle East Call Centre Awards 2009 organised by Insights. 
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    <title>Cupola signs contract with EMW for contact centre modernization and maintenance</title>
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    <pubDate>Tue, 23 Jun 2009 09:54:30 +0400</pubDate>
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        Cupola Teleservices (CTS), provider of outsourced contact centre services in the Middle East, has signed a contract with EMW, the smart convergence experts, to upgrade its existing Avaya based Call Centre platform to a higher version.
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    <title>CTS scale up to new heights with ISO/IEC 27001:2005 certification</title>
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    <pubDate>Mon, 02 Mar 2009 11:33:29 +0400</pubDate>
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        CTS were recently awarded the ISO / IEC 27001:2005 certification by Lloyd's Register Quality Assurance Limited following a thorough audit and stringent review of core their operations and IT security processes and procedures spanning over a course of 1-week.
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    <title>CTS wins "Call Centre Industry Achievement Award 2005"</title>
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    <pubDate>Mon, 06 Feb 2006 11:33:33 +0400</pubDate>
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        Cupola Teleservices (CTS) a state of the art 24 /7 contact centre based in the heart of Dubai Internet City have won the Inaugural INSIGHTS - 'Call Centre Industry Achievement Award2005".
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    <title>Cupola Teleservices to expand BPO services from Dubai Internet City facility</title>
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    <pubDate>Tue, 21 Oct 2003 17:03:43 +0400</pubDate>
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        Cupola Teleservices (CTS), a division of the Cupola Group, has embarked on a planned expansion of its offerings delivered from its facility at Dubai Internet City (DIC) to encompass a wider range of Business Process Outsourcing (BPO) services.
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