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    <title>TSC enhances services offering with LoyaltyCustomer partnership</title>
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    <pubDate>Tue, 17 Feb 2004 09:29:47 +0400</pubDate>
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        According to market research, the Middle East market is showing major interest in CRM and Contact Center solutions. As the global investment in the industry reaches USD44.5 billion by 2006, the Middle East will enjoy a significant part of this growth.
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    <title>TSC and Buzz in strategic alliance</title>
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    <pubDate>Thu, 29 Jan 2004 12:15:38 +0400</pubDate>
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        The TeleServices Company (TSC) announced that it has entered into a strategic alliance with Buzz Contact Center Solutions, a leading outsource services provider (OSP), which will see TSC fronting the business development and marketing fronts, and Buzz handling the back-end operations with its state-of-the-art call center technology and in-depth client servicing know-how.
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    <title>The TeleServices Company launched with new image at Middle East Call Center 2004 Conference</title>
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    <pubDate>Mon, 26 Jan 2004 11:00:13 +0400</pubDate>
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        Currently, fewer than 1 per cent of all organizations in the Middle East make full use of customer relationship management tools such as call centers.
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