http://www.ameinfo.com/rssfeeds/6320.xmlContact Centre & Help Desk Forum news and featuresen-us(c) 1996-2008 AME Info FZ LLC. All rights reserved!.Wed, 03 Dec 2008 23:08:23 GMTWed, 03 Dec 2008 23:08:23 GMT30http://www.ameinfo.com/images/ame_rss_logo.gifhttp://www.ameinfo.com/rssfeeds/6320.xmlhttp://rss.feedsportal.com/c/32213/f/433044/s/27e618d/l/0L0Sameinfo0N0C8770A60Bhtml/story01.htmHewlett Packard confirmed their full support of IIR's Contact Centre &#38; Help Desk Forum, being held on 10-14 June at the JW Marriott Dubai, by sending Worldwide Management Consultant, David Kennedy to address the forum.<img width='1' height='1' src='http://rss.feedsportal.com/c/32213/f/433044/s/27e618d/mf.gif' border='0'/><div class='mf-viral'><table border='0'><tr><td valign='middle'><a href="http://res.feedsportal.com/viral/sendemail2.html?title=Hewlett Packard confirm support for Contact Centre event&link=http://www.ameinfo.com/87706.html" target="_blank"><img src="http://rss.feedsportal.com/images/emailthis2.gif" border="0" /></a></td><td valign='middle'><a href="http://res.feedsportal.com/viral/bookmark.cfm?title=Hewlett Packard confirm support for Contact Centre event&link=http://www.ameinfo.com/87706.html" target="_blank"><img src="http://rss.feedsportal.com/images/bookmark.gif" border="0" /></a></td></tr></table></div>Thu, 01 Jun 2006 11:31:34 GMThttp://www.ameinfo.com/87706.htmlhttp://rss.feedsportal.com/c/32213/f/433044/s/27e618e/l/0L0Sameinfo0N0C861880Bhtml/story01.htmA recent special report in Gulf News, United Arab Emirates, shows that there is a considerable gap between customer requirements and the performance of the regions&#039; call centres.<img width='1' height='1' src='http://rss.feedsportal.com/c/32213/f/433044/s/27e618e/mf.gif' border='0'/><div class='mf-viral'><table border='0'><tr><td valign='middle'><a href="http://res.feedsportal.com/viral/sendemail2.html?title=Contact Centre & Help Desk Forum to raise industry standards&link=http://www.ameinfo.com/86188.html" target="_blank"><img src="http://rss.feedsportal.com/images/emailthis2.gif" border="0" /></a></td><td valign='middle'><a href="http://res.feedsportal.com/viral/bookmark.cfm?title=Contact Centre & Help Desk Forum to raise industry standards&link=http://www.ameinfo.com/86188.html" target="_blank"><img src="http://rss.feedsportal.com/images/bookmark.gif" border="0" /></a></td></tr></table></div>Tue, 16 May 2006 12:58:44 GMThttp://www.ameinfo.com/86188.htmlhttp://rss.feedsportal.com/c/32213/f/433044/s/27e6190/l/0L0Sameinfo0N0C840A210Bhtml/story01.htmTwo of the world's leading industry associations: the Help Desk Institute (HDI) and the Customer Contact Association (CCA) have confirmed their endorsement of IIR's Contact Centre &#38; Help Desk Forum to be held on 10 - 14 June 2006 at the JW Marriott Hotel in Dubai.<img width='1' height='1' src='http://rss.feedsportal.com/c/32213/f/433044/s/27e6190/mf.gif' border='0'/><div class='mf-viral'><table border='0'><tr><td valign='middle'><a href="http://res.feedsportal.com/viral/sendemail2.html?title=World's leading industry associations confirm full support to Dubai Contact Centre event&link=http://www.ameinfo.com/84021.html" target="_blank"><img src="http://rss.feedsportal.com/images/emailthis2.gif" border="0" /></a></td><td valign='middle'><a href="http://res.feedsportal.com/viral/bookmark.cfm?title=World's leading industry associations confirm full support to Dubai Contact Centre event&link=http://www.ameinfo.com/84021.html" target="_blank"><img src="http://rss.feedsportal.com/images/bookmark.gif" border="0" /></a></td></tr></table></div>Tue, 25 Apr 2006 05:49:28 GMThttp://www.ameinfo.com/84021.html