RTA announces service timing during Prophet's birthday holiday

Dr. Aysha Al Busmait, Director of RTA Marketing & Corporate Communication, stated that all customer service centers would be closed during the holiday marking the Prophet's birthday i.e. on Thursday Jan 24th, and would resume duty on Sunday Jan 27th.

All paid parking zones in the Emirate of Dubai will be free of charge on Thursday, except for the Fish Market Parking and the Multi-Level Parking lot, and the fees system will be reactivated on Saturday Jan 26th, she added.

"The Dubai Metro stations will continue to receive passengers as per the applicable schedule on week days i.e. from 05:30 am on the Red Line, and 05:50 am on the Green Line, up to 01:00 am (past midnight). The service timing of public buses (Dubai Bus) will be as follows: Public bus stations (including main stations such as Gold Souk, Al Ghubaiba, and subsidiary stations (such as Satwa, Al Qusais, Al Qouz Industrial) will be open from 06:00 am to 12:00 am (midnight), and Jebel Ali Bus Station will open from 06:00 am to 10:00 pm. Bus feeder service for the Metro Stations such as Burj Khalifa station will operate from 06.00 am to 01.00 am (past midnight), whereas Rashidiya, Mall of the Emirates, and Ibn Battuta stations will offer service from 06:00 am to 12:00 am (midnight), while in Abu Hail and Etisalat Stations the service will be available from 06:00 am to 10:00 pm.

"Commercial transport and Inter-city bus stations will offer service as follows: Main stations (such as Al Ghubaiba) will be operational 24 hours daily, and subsidiary stations (such as Union Square and Sabkha) will offer service from 06:00 am to 12:00 am (midnight).

Buses at Deira City Center and Karama Stations will start service from 06:00 am up to 10:00 pm. External stations, such as Jubail-Bur Dubai will be operating round-the-clock; Sharjah (Jubail-Deira) and Abu Dhabi service will start from 06:00 am and continue to 12:00 am (midnight), and Ajman & Hatta Stations will offer service from 06:00 am up to 10:00 pm.

In a related development, Al Busmait added that the working hours of the marine transit modes on 24-25 January will be as follows: Water Bus & Water Taxi will be in service from 10:00 am to 12:00 am (midnight), and Dubai Ferry will offer service from 09:00 am to 07:00 pm.

"Some driving institutes, such as Emirates Institute, Belhasa Center, and Dubai International Center will be off during the holiday. Other centers such as Al Ahli Center, Galadari Center and Dubai Center will be operating on Thursday, however, the timing of registration offices located in shopping centers will be geared to the working hours of those centers.

"Centers offering vehicles testing & registration services will be off on Thursday Jan 24th, and resume duty on Jan 26th; namely Tamam Vehicle Testing, Shamil Vehicle Testing, ENOC, Mumayyaz Vehicle Testing, Shirawi and Cars," she continued.

"Fixing the timing of customer services is part of RTA strategy aimed at delivering best-in-class services to the public and various community members at the highest global standards of the industry in a way that will serve customer needs during the Prophet's birthday holiday," said Al Busmait in a final comment.