STC raises network capacity to 26 million users in preparations to serve pilgrims

The company also installed a large number of towers, and dedicated efforts to improving network technologies and expanding of its channels to enhance quality and increase network capacity by 60% compared to the previous year, in addition to supporting its network with mobile stations that are equipped with high speeds and capacities to serve roads and pathways where service is otherwise unavailable.

STC had also increased network coverage capacity in the internal and external base network stations that serve the entire "High Speed Rail" route, extending from Mina to Arafat, and passing through Muzdalifah.

Furthermore, STC increased network capacity in the Hajj ritual passage areas, in response to the anticipated surge in service demand as pilgrims move between the Hajj ritual sites, and in correlation with the inauguration of the High Speed Rail that will serve pilgrims beginning from this Hajj season.

Moreover, the company added new features to the internal and external network stations to ensure that the network remains unaffected by the rapid train traffic that could negatively impact the quality of services.

To guarantee the stability and high quality of its services, STC established operational and preventive measures to provide safe solutions that would avoid service interruption or deterioration, in line with the approved contingency plans and in accordance with the maintenance process and recovery plans, all of which are put in place to ensure the continuity of services by liaising with the emergency teams and ground support teams who are positioned in various geographical locations for quick mobilization and disposal when needed.