TNT Express upgrades to 24/7 customer service assistance

In addition to online services, TNT's customers will now benefit from being able to speak to an experienced customer service person day or night.

Mark Woodcock, Country General Manager for TNT Express Saudi Arabia and Bahrain, commented, "We appreciate that emergencies happen and our customers need to seek advice. In the fast moving world of express based logistics we need to be more accessible than ever."

TNT Express confirmed this was part of an ongoing, integrated strategy to accelerate the next phase of growth in the Middle East region.

"The TNT Express team is working hand in hand with our customers to supply the best level of service which is faster, unique and more personalised," added Bryan Moulds, Managing Director for TNT Express Middle East.

TNT Express is one of the world's largest express delivery companies. On a daily basis, TNT Express delivers close to 1 million consignments ranging from documents and parcels to palletised freight.

The company operates road and air transportation networks in Europe, the Middle East and Africa, Asia-Pacific and the Americas.