Tranzone streamlines systems and integrates management services with Infor

Infor's specialist partner SPAN carried out the implementation, which will enable Tranzone to increase operational standards and deliver value when dealing with its growing base of GCC customers.

The Infor solution has enabled improvements in inventory management and optimisation of deliveries from Tranzone's central hub in Jebel Ali Free Zone to its Middle East customers. Tranzone has a growing base of clients across the GCC and needed to reduce slow moving inventory and enhance its healthcare logistics services.

The successful implementation of Infor SCE has further cemented Tranzone's position as the leading 3PL service provider in the region, and helped lead to the signing of two new customers: Johnson & Johnson and GlaxoSmithKline. The Middle East's booming healthcare industry currently means a greater need for flexible and configurable solutions such as Infor SCE so that companies such as Tranzone can succeed in meeting supply and demand.

Infor SCE has provided Tranzone with an expiry dates control tool which helps ensure that the allocation of orders is processed in an organised way and that products with a short expiry date are dispatched first to avoid inconvenience for clients. As Tranzone works with a number of pharmaceutical, medical devices, medical equipment and nutritional products, it was essential that they had a tool to record production batch numbers and medical device serial numbers to immediately recognise the brand and distributor.

In addition to SCE, Infor's specialist partner SPAN has implemented a customs tool used in the GCC to manage bill of entry and transfer bill models specific to Tranzone's needs. SPAN provided Tranzone with training, implementation and consultancy and an ongoing maintenance contract to ensure that systems are kept updated upon signing new clients.

The Infor SCE application will enable Tranzone to operate a more resourceful business offering full supply chain management value to customers and generate higher margins. The accuracy and efficiency of the solution will also provide Tranzone with a competitive advantage within its market sector. Furthermore, the company is planning to use SCE to expand its freight forwarding and global distribution divisions, both of which require automated processes.

"The Infor SCE application has allowed us to provide our regional partners with enhanced services and continuous supply, both extremely important factors in our line of business as it is important we have full control of our inventory management system to ensure that stock is always available," said Juergen Hirsch, general manager, Tranzone. "Healthcare logistics is growing in the Middle East and we predict a further increase in the next 5-10 years. With the prospect of GCC regulations being harmonised in the future, it is now more important than ever to have a flexible and configurable solution for planning and supply chain management with the tools to serve our expanding database of customers efficiently and cost-effectively. Infor, together with its specialist channel partner SPAN, excelled in delivering a solution right for our business."

"Infor Supply Chain Execution provides warehouse and transportation management capabilities that are critical to success in the highly demanding healthcare logistics industry," said Mike Hibbert, channel manager for MEA, Infor. "We worked with our specialist partner SPAN to meet Tranzone's needs by installing an industry-specific solution that will not only improve its efficiency and responsiveness but support the company's future expansion. We are delighted that they have already signed two new customers since deploying the solution."

"Before beginning implementation, SPAN spent time with the Tranzone team to understand their needs and to ensure that the Infor SCE solution would help meet their specific business goals and objectives," explained Kamel El-Ghossaini, regional manager - supply chain solutions, SPAN Group. "We expect that Tranzone will see a return on their investment within two years and following this successful deployment they are now considering implementing the system within other operations."