Be updated with changing times: OPEX 2012 Financial COO event of Year

The 8th edition of OPEX 2012 - The Financial COO Event of the Year will be held on the 19th and 20th of November 2012, at J.W. Marriott Hotel, Dubai - UAE.

COOs, CIOs, Heads of Operations and Operational Excellence Specialist will collectively brainstorm on methods to achieve operational and process excellence in banking and financial services.

The forum highlight is the COO Panel entitled The Future of Banking Operations. COOs from leading banks and financial institutions across the Middle East will design strategies and solutions for banks into improving banking operations.

Featured COOs on the COO Panel includes:
Christopher Taylor - Abu Dhabi Finance PJSC, Steven Crook - Al Hilal Bank, Amgad Younes -Barwa Bank, Abdullah N. Al Eisa - Jadwa Investment Company, Andrew Morris - RBS Global Banking & Markets, Lav Kataria - Saudi Hollandi Bank, Kamal Saade - NATIXIS.

Stuart Pugh, Executive Vice President and Head of Operations - Abu Dhabi Commercial Bank, will elaborate different models of lean and incorporation of same with six sigma to reduce costs and increase productivity.

Best practices and learning in delivering quality service, enhancing operational efficiency and cost reduction will be shared by Lav Kataria, Chief Operating Officer - Saudi Hollandi Bank.

Abdullah N Al Eisa, Chief Operating Officer - Jadwa Investment Company, will highlight the significance of process mapping into achieving operational efficiency. This includes a major differentiation on how a process based operating model can be more efficient than to a procedure based operating model.

Christopher Taylor, Chief Operating Officer with Abu Dhabi Finance PJSC, will share insights on the significance of new technology, change management, product development and customer support to cope up with current challenges into achieving optimum level of banking operational excellence.

Christopher further informed us "Banking and Financial services went through unprecedented growth from 2002 till 2008. This growth often came at the cost of reduced focus on achieving optimum output levels, hence, when the crisis of 2008 came most companies reacted by massive cost cutting across initiatives. Had these companies proactively .5focused on achieving optimum output levels through intelligent use of technology, process improvement, change management the impact would have been less severe."

According to him the OPEX 2012 - The Financial COO Event of the Year will benefit the attendees by gaining " In depth understanding of how leading organizations in the Middle East are achieving operational excellence, understanding how Global Best Practices are implemented 'Locally', and through opportunities to interact with leading COO's / Senior Managers through panel discussions and networking opportunities."