VisitBritain launches BritAgent training program in Qatar
- Qatar: Thursday, February 14 - 2013 at 12:09
- PRESS RELEASE
After the successful execution and delivery of the BritAgent online training program in the UAE, Saudi Arabia and Kuwait, VisitBritain is venturing again in the GCC and is launching the program in Qatar at the British Embassy in Doha.
"Britain is already a major beneficiary of outbound travel from the Gulf region,"said Dubai-based Sumathi Ramanathan, APME Regional Manager of VisitBritain. "Visitors from the Gulf region are a major source of revenue for the United Kingdom; from January to September 2012, these visitors spent nearly Dhs5.5bn, already showing a 7% increase over 2011. From 2006 through 2011, Qatar has shown an outstanding increase in visitor numbers of 59 per cent and the spend per night significantly outshines all the other countries."
The event will be attended by key decision makers from leading travel agencies in Qatar, as well as representatives from the Qatari media.The BritAgent Specialist Programme is VisitBritain's global online training initiative and has been designed to meet the needs of travel trade 'front-liners'from new starters to experienced sales personnel. The programme takes the form of an e-learning platform composed of three compulsory modules and additional optional modules, with a quiz at the end of each one. Once the agents have completed the programme, they will be granted BritAgent status, which signifies their expertise and knowledge about travel to Britain.
'Britain the Basics' is the theme of the first online module that gives an insight on the basic information and tools the travel agent needs to book and plan client's visit to Britain. The second module identifies unique selling points of different countries that make up Britain. It takes an in-depth look into the key differences and product offerings each region offers, and how these can appeal to repeat visitors. The third module covers unique selling experiences that can satisfy the travel agent clients' special interests and diverse lifestyles.
The journey of BritAgent doesn't end with three modules, the content will be upgraded and updated periodically to continue the momentum of Britain among the BritAgent's Specialists.
"The BritAgent Specialist Programme is both fun and challenging, with the idea being to instil knowledge about the UK into the participants so that they can advise customers about the best times to travel, the various cultural events taking place, the seasonal climate and the typical costs of everyday goods," said Ramanathan. "Our research has shown that the better informed customers are about their destination prior to travel, the more enjoyable their experience when they get there," she added.
The program that's already available in the UAE, Kuwait and Saudi Arabia celebrates 464 BritAgent graduates to date.
Articles in this section are primarily provided directly by the companies appearing or PR agencies which are solely responsible for the content. The companies concerned may use the above content on their respective web sites provided they link back to http://www.ameinfo.com
Any opinions, advice, statements, offers or other information expressed in this section of the AMEinfo.com Web site are those of the authors and do not necessarily reflect the views of AME Info FZ LLC / 4C. AME Info FZ LLC / 4C is not responsible or liable for the content, accuracy or reliability of any material, advice, opinion or statement in this section of the AMEinfo.com Web site.