Alfardan Properties has announced that the ISO 9001:2008 certification on its Quality Management System (QMS) was recently renewed following a successful audit conducted by Llyod’s Register Quality Assurance (LRQA), a world leading independent provider of Business Assurance Services. The achievement demonstrates the company’s exceptional ability to deliver excellent project developments and offer quality leasing and property management services to its valued customers.
All the departments of Alfardan Properties and their operations cooperated in a rigorous audit process which was conducted from November 9 to 12, 2014. LRQA was satisfied with the effectiveness of Alfardan Properties’ Quality Management System and recommended the renewal of the certification.
Mohamed Sleiman, General Manager, Alfardan Properties, said: “Alfardan Properties was initially certified to ISO 9001:2008 standard three years ago and has since continued to establish effective management policies and practices in all its business processes. These procedures ensure that our products and services not only upheld our brand, but also consistently meet the needs and expectations of our clients. In our continual pursuit of business excellence and sustainability, we constantly benchmark our business and operations against international best practices. The renewal of the certification is yet another accomplishment for Alfardan Properties and is a testimony to our leadership and commitment as we embrace the benefits of our Quality Management System within the various divisions of our organization.”
“Alfardan Properties has given importance to leadership, continual improvement of our process and people, and feedback from our clients, suppliers, and stakeholders in its Quality Management System. We have successfully rolled out numerous product innovations and service improvement initiatives in the last couple of years in addition to commissioning customer satisfaction surveys to set a benchmark for our properties and customer experience. Going forward, we look to further strengthen our engagement with all stakeholders to drive a sustainable quality excellence culture in Alfardan Properties,” concluded Sleiman.
The renewal of the ISO certification is the result of the commitment and dedication of all the employees of Alfardan Properties alongside the quality team who strictly followed its framework in all their business processes and operations. Over the last three years, the company has regularly reviewed its policies and ensured that the employees undergo regular competency training in line with the Quality Management System.