Complex Made Simple

BankDhofar, the best Bank in the Sultanate

Reinforcing its position as one of Oman’s most dynamic financial services provider, BankDhofar is pleased to announce that following the ‘Best Bank in the Sultanate 2014’ award, it has won 2 more awards from the Banker Middle East Awards 2014, organized by CPI Financial, Dubai, UAE. BankDhofar was chosen as the ‘Best Managed Advisory Service 2014’-Oman and also for having the ‘Best Mobile Banking App 2014’ – Oman

The trophy for the Best Managed Advisory Service 2014 and the Best Mobile Banking App 2014 along with certificates were handed over to Abdul Hakeem Omar Al Ojaili, Acting CEO of BankDhofar by Mr. Adam Broom, CEO of CPI Financial, at a press conference held at the Intercontinental Hotel, Muscat on 12th August 2014. Staff and members of the bank along with leading journalists from various media houses were present to mark the occasion.

On receiving the awards, Abdul Hakeem Omar Al Ojaili, Acting CEO of BankDhofar said, “BankDhofar continues to constantly and consistently grow since its inception 24 years ago. As one of the leading banks in the region with a fast-growing network, we aim to deliver reliable, dynamic and innovative banking services to our esteemed customers. The bank draws on its expertise to provide customers with the best banking products and services and these awards are a reflection and a testament to our successful strategies and quality of products and services provided. However, these recognitions would not have been possible without the support and guidance of the Board of Directors and the commitment of the Bank’s management and employees, who constantly strive to deliver above and beyond customer expectations; and of course to the loyalty and support of our customers.”

Mr. Adam Broom, CEO of CPI Financial, on the occasion said that “CPI Financial is the regions only financial media company publishing magazines, journals and digital content for the banking, finance and business communities throughout the GCC, Levant, Africa and Asia. Since the launch of Banker Middle East in 1999, we have become an integral part of the economic development of the Middle East and this places us in a unique position to be able to recognize those financial institutions that are leading examples of innovation and success.

The Banker Middle East Oman Product Awards have been designed to recognize the very best services offered within the country to consumers and businesses. This year these awards were contested by 24 nominees across the 19 categories and after 5 weeks of voting, more than 12,000 CPI Financial registered users have selected the winners through our online poll.

We are delighted to announce that following their success as Best Bank in Oman at the 2014 Banker Middle East Industry Awards, BankDhofar has now been acknowledged as the winner of two prestigious awards; Best Managed Advisory Service and Best Mobile Banking App. This achievement is due to the continued innovation and development witnessed at BankDhofar and we congratulate the entire team and look forward to their future success as a market leader in providing banking services in the Sultanate of Oman”

Commenting on receiving the Best Managed Advisory Service 2014 award, Abdul Hakeem Al Ojaili, Acting CEO said; “BankDhofar offers corporate advisory services to the Corporate and institutional clients including Oil & Gas, Telecom, and Financial Institutes, by providing tailor made solutions and products”.

To commemorate the occasion BankDhofar launched its new biometric customer ID system compatible with the national identification card (NID).

The new biometric system, launched in collaboration with the Royal Oman Police, gives customers a one-touch identification and transaction authentication process. The new facility aims to be faster, convenient and risk free for secure banking transactions.

“Customers are always looking for the easiest ways to access and manage their money. We’ve listened closely, and BankDhofar’s enhanced service now meets both their wants and needs. Keeping pace with the growing technology and new banking trends we are investing in state-of-the-art technology and services to further increase efficiency and improve customer service. The new biometric system reflects our commitment to provide the ‘best in class’ service and dedication to provide our customers with cutting edge technology and IT infrastructure”, Acting CEO of BankDhofar added.

Recently, BankDhofar has been awarded the best bank in Oman by CPI Financial. In 2013, BankDhofar has received awards for different aspects of its operations and presence by renowned bodies worldwide as well as locally. It was named the Best Retail Bank in Oman twice in 2013 by both Global Finance Market Review as well as the Global Banking & Finance review Awards. In addition to that, it was rewarded for the ongoing investment in infrastructure, personnel and improvement on services.

Furthermore, the Bank recently collected the highly honored STP award from Commerzbank, Germany. The distinction recognizes BankDhofar’s superior Straight-through-processing (STP) of Euro payments and financial transactions. The Bank also collected accolades for the Best Business Process Management System, as well as one for the most comprehensive and well-designed website, presented by Oman Web Awards 2013.

Furthermore, the Bank was also listed among top 20 companies listed on the Muscat Securities Market in 2012 and 2013. This award is presented by Oman Economic Review magazine and it is an annual ranking based of Fortune 500 model.

Business Today magazine, a homegrown well-respected publication, also identified BankDhofar among the best banks in Oman in their recent rankings for 2013 & 2014.

In addition, Maisarah has won the ‘Best Islamic Community Support Bank 2014’ by Global Financial Market Review (GFM), a dedicated online news portal that focuses on financial markets, putting Maisarah at the forefront of such initiatives.
Maisarah Islamic Banking Services of BankDhofar has also won global recognition within months of commencing operations, as it was named Best Islamic Window for 2013 in Oman by the Global Financial Market Awards (GFM).

To top it all off, BankDhofar surpassed nominees at the recently held Corporate Governance Excellence awards conducted by the Oman Centre for Corporate Governance OCCG of the Capital Market Authority (CMA), and was awarded 1st place in the Banking Sector. The bank’s excellent performance at the awards made it a model candidate for listed companies that are not only in full compliance with Oman’s code of corporate governance but are going beyond the basic requirements set by the CMA and the CBO and operating with best practice principles in mind.