Citi Bahrain today announced that it has won the “Best Consumer Internet Bank” and the “Best Corporate/Institutional Internet Bank” awards in the first round of Global Finance magazine’s awards for the 2015 Best Internet Banks in the Middle East and Africa.
This is the fourth year Citi Bahrain wins the “Best Consumer Internet Bank” award after winning the same in 2011, 2013 and 2014. As for the “Best Corporate/Institutional Internet Bank” award, Citi Bahrain was named the winner for the third year in a row as it has won the same in 2013 and 2014.
“We are delighted about these awards and we continually strive to deliver world-class digital solutions to our customer in the region”, said Navneet Kampani, Consumer Banking Head at Citi Bahrain.
“’These awards recognize the progress we are making in this area and our ongoing commitment to becoming the world’s leading digital bank”, he added.
In regional and country categories in Global Finance magazine’s 2015 World’s Best Corporate/Institutional and Consumer Internet Banks competition for the Middle East and North Africa region, Citi has won a total of 16 awards.
Country winners for Citi include branches in Algeria, Kuwait, Morocco, Qatar, Tunisia, Jordan and Lebanon who won Best Corporate/Institutional Internet Bank Awards in their respective markets. Citi also won in many regional subcategories for Best Investment Management Services, Best Online Cash Management, Best Trade Finance Services, Best Website Design, Best Online Treasury Services, Best in Mobile Banking and Best in Social Media.
Winning banks were selected based on the following criteria: strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, and web/mobile site design and functionality. Category winners, such as “best in social media” were selected based on the relative strength and success of those web products and services.Navneet Kampani, Consumer Banking Head at Citi Bahrain.