Complex Made Simple

DED to reveal fake complainants identities

Dubai’s Department of Economic Development (DED) is planning to make public a black list of consumers who submit fake complaints against retailers, Gulf News has reported. The Commercial Compliance and Consumer Protection (CCCP) section in the DED found that a number of complaints the department received against retailers were not genuine and have been reported to cause harm to retailers, the chief executive of CCCP, Omar Bu Shahab, told the daily. “Currently, the department have the details of 28 consumers who used to submit these fake complaints thinking that they can cause harm to the retailer who refused to deal with them by adopting revenge behaviour,” Bu Shahab said. Other consumers were pushed by retailers’ competitors trying to affect the business of other outlets, he added.