Complex Made Simple

Dubai Chamber readies to launch electronic certificate of origin

Buamim: With the launch of the eCO, we expect the number of certificates issued this year to be around one million certificate

As part of its commitment to H.H. Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai’s initiative of transforming Dubai into a globally smart city as well as to retain its leadership in providing world-class services to the business community, the Dubai Chamber of Commerce and Industry is readying to launch the electronic certificate of origin this month.

The Chamber has begun testing of the new system and has also recently concluded a workshop in collaboration with the International Chamber of Commerce’s World Chambers Federation on issuing of online eCOs.

The workshop helped raise awareness on the benefits associated with electronic certificates of origin and also highlighted how governments interact globally to ensure greater efficiency and interconnectivity of e-COs in line with the standards set by the World Chambers Federation.

The benefits of issuing electronic certificates of origin to the members are many as the Chamber can accept and issue an eCO request online without the customers having to personally visit its offices thus allowing them to complete the transaction in a quick and easy besides supporting Dubai Chamber’s efforts to shift towards a green and business-friendly environment.

Also, the application process for issuance of an eCO is quite simple as the Chamber’s customers can request an eCO or even a regular certificate of origin for countries that do not accept eCOs. Soon after the verification process by the Chamber online, the customers can pay the required fees and can print the certificate or downloaded it via a link, thus saving a lot of time and effort for both the client and the Chamber.

H.E. Hamad Buamim, President and CEO, Dubai Chamber, stated: that “This unique service which will come into force soon represents a quantum leap in the value-added services provided by chambers of commerce in the region. Dubai Chamber will maintain its leadership in this area as the new smart service is in line with the Chamber’s commitment to Dubai’s Smart City initiative.”

H.E. Buamim added: “Dubai Chamber is one of the leading chambers globally to issue the highest number of certificates of origin in the world as we issued around 900,000 COs last year and with the launch of the electronic certificate of origin this year we are expecting to issue around 1 million certificate. We are confident that the eCO will greatly contribute in stimulating our foreign trade with the world as this is in line with the aspirations of our wise leadership to not to wait for the customer to come to us, but to take the initiative to reach out to him through world-class services.”

“We wish the GCC entities too start facilitating the process of accepting eCOs to support overall trading activities in the region. On its part, Dubai Chamber is ready to provide all technical support and facilities in the introduction and implementation of electronic certificates of origin to its regional counterparts,” he said.

The salient feature of the electronic certificate of origin is that the members can be rest assured of cheating and forgery by getting the certificates verified directly through Dubai Chamber website and mobile app. The “barcode” scanning of the certificates ensures protection against forgery besides saving time and effort while enhancing transparency and efficiency, improving productivity and facilitating trading activities globally.

Recently, Dubai Chamber in collaboration with the International Chamber of Commerce organised a workshop to raise awareness on the benefits associated with electronic certificates of origin and to highlight how governments interact globally to ensure greater efficiency and interconnectivity of electronic certificates of origin in line with the standards set by the World Chambers Federation.

Atiq Juma Nasib, Senior Director, Commercial Services Sector, Dubai Chamber, informed that the Chamber will continue allowing its members to choose between the electronic certificate of origin and the regular certificate of origin issued for countries that do not currently accept e-COs, adding that this new service will definitely help save time, effort and resources for the customers as well as Dubai Chamber.

He said: “The time to process and issue an online-submitted certificate of origin does not exceed 20 minutes, and can take 12 minutes, while a regular issuance of CO at the head and branch offices of the Chamber may take more than an hour, as this involves travelling to the Chamber, submission in person and the waiting time to complete the transaction. Therefore, the eCO will save more than 78 per cent of the time and effort of the client including the time required to reach the office, and will also help enhance the Chamber’s drive to provide the best services to the business community.”

Nasib also informed that a major benefit of eCOs is that the Chamber on the customers’ request can directly send the certificate to concerned authorities like the Customs, banks and other concerned entities which will help as well in facilitating trade.

On his part, Mr. Anthony Parkes, Director, ICC World Chambers Federation, said: “During the recent eCO workshop, it was clearly expressed by GCC Customs officials and their member states, of the priority and importance the region places upon online solutions to modernise and improve the efficiency of trade facilitation processes. Our chamber delegation from six nations shared their experiences of the effective public private sector partnerships which can exist between chambers of commerce and Customs in better serving the trading community.

”WCF hopes that the calls from the private sector to the acceptance of eCOs by Customs shall progress, with initiatives such as this helping to advance on issues of mutual interest. Dubai Chamber plays an important role not only regionally but globally with the World Chambers Federation. In addition to its role on the International CO Council, it is also a serving member of its Accreditation Committee with Mr Atiq Nasib, Senior Vice-President, Commercial Services Sector, Dubai Chamber, serving as our regional CO coordinator for the Middle East. H.E. Hamad Buamim Dubai Chamber’s President & CEO, also serves as Deputy Chair of the World Chambers Federation,” he said.

The workshop was attended by UAE delegates including H.E. Khalid Ali Al Bustani, Acting Director General, UAE Federal Customs Authority, H.E. Ahmed Mahboob Musabih, Director, Dubai Customs, H.E. Mohammed Ahmed Al Nuaimi, Assistant Secretary-General, UAE Federation of Chambers of Commerce and Industry, H.E. Sultan Jemei Obaid, Deputy Director General, Fujairah Chamber of Commerce and Industry, and GCC delegates including H.E. Ahmed bin Ali Al Mohannadi, General Director, Qatar’s General Administration of Customs, and Mohammed Al Haig, Secretary of the Customs Union Commission.