Complex Made Simple

GEMS Education launches hotline for parents

To enhance the experience and services provided to parents, GEMS Education, the world’s leading provider of quality education has launched GEMS MySchool Hotline – the first ever customer care line dedicated to parents in the UAE.

Exclusively available now for GEMS Education parents, parents will be able to connect with representatives to give feedback on their GEMS experience. Ideas and suggestions on ways to improve the overall parent and student experience are also welcomed.

Commenting on the launch Dino Varkey, Group Executive Director and Board Member, GEMS Education said: “For decades, parents have trusted us with the future of their children. By providing us with honest and direct feedback we hope that we not only strengthen our relationship with our parents, but that we are able to find out what we need to do in order to serve them and our community better.