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KHDA introduces parent-school contract to reduce complaints

Dubai's Knowledge and Human Development Authority (KHDA) has announced parents will not have to pay extra for signing a new parent-school contract which is being introduced at six private schools in the emirate, as part of a pilot project from September onwards, Khaleej Times has reported. The contract is being introduced to reduce the number of grievances and complaints addressed by the KHDA. Under the project, every student in Dubai is soon to be a part of this mandatory contract, which defines the rights and responsibilities of a school and a student. "Initially, the initiative will start with a trial period involving six schools. If this is successful, it will be rolled out across all schools in Dubai," Abdulrahman Nassir, chief of customer relations at KHDA, told the daily.