Complex Made Simple

MOH gets smart government ready with Nexthink

IT Analytics solution provides government entity accurate data to make quick business decisions and provide world-class healthcare services to over 9 million residents.

His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Ruler of Dubai launched the Smart Government initiative to eTransform the Dubai Government administrative services. In line with that vision, the Ministry of Health (MOH) has been at the forefront of adopting advanced technologies such as the Smart Patient Portal and e-Services to ensure the continuity of healthcare services to patients and healthcare providers.

With a highly complex IT infrastructure comprised of 10,000 end-users (employees) in over 40 sites (administrative facilities, hospitals, clinics and prime medical centers) throughout the UAE; the MOH today announced that it has selected Nexthink to manage their IT infrastructure more efficiently and meet their strategic directives set by His Highness.

Mubaraka M. Ali Ibrahim, Director, Health Information Systems Department, Ministry of Health, UAE said, “Nexthink’s IT analytics provides accurate data of our IT infrastructure. This is a critical element to ensure our services are running smoothly. Nexthink helps our IT team in solving problems as they occur and preventing the spread of incidents that could impact the level of service we provide to healthcare facilities and therefore the general population.”

“IT analytics have greatly helped us implement standardization in our environment,” said Ali Alajme, IT Director at the Ministry of Health, UAE. “We are now able to accurately monitor our assets and understand how they are utilized in real-time. This has led to significant cost savings related to bandwidth, software and hardware.”

“We are extremely proud to work with the Ministry of Health and help them meet their IT objectives,” said Ahmed Seleem, Regional Manager, Nexthink.

“Nexthink’s IT analytics enable the Ministry of Health to easily verify which systems are running on which machines, and to see any blocks or issues in the IT environment. This is an important element to ensure that critical healthcare services are running smoothly.”