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Qatar floats tender for national e-complaint system

Qatar’s Supreme Council of Health (SCH) has invited tenders from local, regional and international companies to set up a National e-Complaint system that will enable patients to lodge online complaints about healthcare practitioners and facilities in both, the private and public sectors, the Peninsula has reported. “The system will be based on a special software that can accept all types of complaints related to health services, covering all areas of healthcare,” said director of the healthcare quality and patient safety department and acting CEO of Qatar Council for Healthcare Practitioners (QCHP) at SCH. “It will also enable quick response and effective follow up on the complaints,” he added.