Complex Made Simple

Ramadan impacts consumer online shopping habits: JUMIA

Consumer shopping habits change significantly during the Holy Month of Ramadan, according to recent statistics revealed by Jumia, the e-commerce leader in Egypt and Africa. As people adapt to shorter working hours, different traffic rush hours and limited availability of physical retail outlets, there is a clear difference in online shopping trends before and during Ramadan. Consumers now are mostly online and shopping between 11 AM and 6 PM and then again from 11 PM to 3AM, with the highest peak at being between 2 PM and 3PM, which is the time just before people leave their offices.

“As e-commerce continues to impact consumer behaviours, we’re keeping a close eye on buying patterns during different seasons of the year, said Tamer El Fiki Marketing Manager of JUMIA.

“Because of the short working hours of both consumers as well as retail locations, people have very limited time to reach their physical shopping destinations before Iftar. The demand for the speed and convenience of online shopping is even greater during Ramadan, as our traffic statistics show. The availability of a 24-hour, ‘always-on’ online shoping location like JUMIA gives consumers the added advantage of easy access, a one-stop-shop e-commerce website that delivers their needs to their homes.”

Continuing its effort in making a unique online shopping experience for its customers, Jumia believes it is very important to understand the buying patterns and insights of the customers to simplify the online shopping process for the convenience and pleasure of them.

Jumia has now a 40% share of the online retail in Egypt and it is transforming the African market by tapping into Africa’s most promising markets, targeting 600m + people.