Complex Made Simple

Here’s how Microsoft smartly, robustly, empowers company sales

Today’s sellers are often confronted with having to deal with various clients, complex needs and changing market dynamics.

Lacking proper data-driven solutions, the ensuing failure to rise to the challenge in any one of those areas come at the detriment of sales-driven organizations.

Microsoft Dynamics 365 for Sales brings intelligence gathering to businesses and enables smarter selling with embedded insights.

. Show the next best step – Dynamics 365 for Sales provides sellers with contextual, embedded insights that reveal the next best step to move customer relationships forward.

. Optimize email engagement – Sellers are shown when and how customers interact with their emails, so they can be more proactive and responsive in their communications.

. Keep a pulse on social trends – Sellers are armed with social insights that track buyer sentiment and identify potential competitive threats.

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Unlock sales potential with AI-driven insights  

With Microsoft Dynamics 365 AI for Sales, your business gets additional prebuilt, easy to act on, insights into the hands of your field sellers and inside sales reps, that improve engagement and decision-making.

Reveal the best prospects and customers for sellers to focus on as well as the most relevant and impactful actions to move relationships forward.

Dynamic 365 AI for sales empowers managers to improve sales performance and deliver proactive coaching.

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Empower  sellers to build relationships with authentic and personalized engagement

. Connect data and processes to enable relationship selling – Unify relationship data and processes with integration between LinkedIn Sales Navigator and Dynamics 365 for Sales.

. Capture buying signals from social media – Provide insights that show relevant conversations to join and content to share to engage buyers on social media.

. Personalize content – Enable your sales team to collaborate and personalize sales documents with embedded Office 365 tools that fit the way they work.


Boost seller productivity with seamless tools

. Provide intelligent guidance – Increase user adoption and minimize training with rich, context-sensitive help and an intelligent, event-driven sales process.

. Simplify sales execution – Accelerate deals with an end-to-end, immersive experience for opportunity management.

. Stay informed – Provide sellers an enriched view of accounts, contacts, and leads that includes contextual third-party firmographics, news, and compelling events for B2B and B2C buyers.

. Sell anytime, anywhere – Support work on the go, even when there’s no connectivity.

. Connect with your partners – Recruit, onboard, and strengthen your partner channel through deeper enablement and activation.

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Accelerate sales performance with proactive guidance

. Shorten ramp-up time – Ease onboarding of your new sellers. Align sales behavior with best practices and interactive help and documentation.

. Increase sales effectiveness – Hit your numbers by setting goals, monitoring results, and providing timely feedback and coaching. Investigate deviations from plan and take corrective action using real-time analytic dashboards.

. Gain visibility and insights – Go from data to insights with real-time dashboards.

. Motivate sellers – Energize your sellers with fun and exciting team-based sales contests.

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Get started quickly

. Prepackaged solution – Provide immediate and actionable insights with a prepackaged AI solution that infuses intelligence into the sales processes

. Prebuilt connectors – Easily connect to data with prebuilt connectors for common data sources

. Adaptable and trusted platform – Drive innovation with an extensible and secure AI platform that connects to business applications and data you already use