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New Cybereason ransomware study reveals true cost to UAE businesses

90% of UAE organizations that paid a ransom demand were hit again, 63% reported a significant loss of business

63% of businesses that paid a ransom demand shelled out between $350,000 - $1.4 million 54% of organizations indicated that their brand and reputation were damaged as a result of a successful attack 42% of organizations reported that a ransomware attack forced the business to close down operations entirely

Cybereason, the leader in future-ready attack protection, released research findings from a global ransomware study of nearly 1,300 security professionals.

In the UAE, 37% of surveyed companies reported that they had been hit by a ransomware attack in the last 24 months. A staggering 84 % of these companies (24% higher than the global average) chose to pay the ransom but what is interesting is that of those, 90% suffered a second ransomware attack, often at the hands of the same threat actor group. The research also divulged that of the organizations who opted to pay a ransom demand to regain access to their encrypted systems, 59% reported that some or all of the data was corrupted during the recovery process. 

“Our survey findings underscore why, with the exception of cases where there is a threat to life, it does not pay to pay ransomware attackers. Paying a ransom demand does not guarantee a successful recovery, does not prevent the attackers from hitting the victim organization again, and in the end, only exacerbates the problem by encouraging more attacks,” commented Lior Div, CEO and co-founder at Cybereason. “Getting in front of the threat by adopting a prevention-first strategy for early detection will allow organizations to stop disruptive ransomware before they can hurt the business.”

Key UAE findings include:

  • Ransom Demands Increasing: 63% of businesses (28% higher than the global average) that paid a ransom demand shelled out between $350,000 – $1.4 million, while 10% paid ransoms exceeding $1.4 million.
  • Loss of Business Revenue: 63% of organizations reported lost business (19% higher than the global average) as a result of the ransomware attack and 42% reported a significant loss of revenue.
  • Brand and Reputation Damage: 54% of organizations indicated that their brand and reputation were damaged as a result of a successful attack.
  • C-Level Talent Loss: 50% of organizations (19% higher than the global average) reported losing C-Level talent as a direct result of ransomware attacks.
  • Employee Layoffs: In line with the global average, 29% reported being forced to lay off employees due to financial pressures following a ransomware attack.
  • Business Closures: A startling 42% of organizations (16% higher than the global average) reported that a ransomware attack forced the business to close down operations entirely.

“Ransomware attacks are a major concern for organizations in the UAE and across the globe, often causing massive business disruptions including the loss of income and valuable human resources as a direct result. If we look at the recent Colonial Pipeline ransomware attack as an example, disruptions were felt up and down the East Coast of the United States and negatively impacted other businesses who are dependent on Colonial’s operations,” added Lior. 

Other key findings included in the full report reveal the extent to which losses to UAE businesses may be covered by cyber insurance, how prepared regional organizations are to address ransomware threats to the business with regard to adequate security policies and staffing. In addition, the report provides actionable data on the types of security solutions organizations had in place prior to an attack, as well as which solutions were most often implemented by organizations after they experienced a ransomware attack.

The full report can be found here: Ransomware: The True Cost to Business