Haytham Aziz has been appointed as Executive Assistant Manager in charge of rooms at The Ajman Palace & Resort – managed by HMH-Hospitality Management Holdings – one of the new management team reinventing both services and operations at Ajman's first five-star certified hotel and resort.
Making the announcement, Ferghal Purcell, General Manager of The Ajman Palace Hotel & Resort, stated, "I am delighted to welcome Haytham to the team, and value his expertise and exceptional experience that will prove instrumental at The Ajman Palace Hotel & Resort as the emirate grows in importance attracting discerning leisure and business travelers."
He added, "We are committed to providing our guests the highest level of service with outstanding facilities and operational excellence and Haytham will play a vital role in driving guest satisfaction and loyalty ratings at The Ajman Palace Hotel & Resort."
Hailing from Egypt, Haytham began his career as a Guest Service Agent at the Sheraton El Gezirah Hotel in Cairo before moving to the renowned Jolie Ville Mövenpick Golf & Resort Hotel in Sharm-El-Sheikh where he trained as a Reservation Agent.
Returning to Starwood, he then spent three years at the Sheraton Cairo Hotel, Tower & Casino gaining experience as Front Desk Shift Leader prior to a transfer to the Gulf where he became Duty Manager at the Sheraton Abu Dhabi Hotel & Resort, and then Front Office Manager at the Aloft Abu Dhabi and the Westin Dubai Mina Seyahi.
Before joining The Ajman Palace Hotel & Resort, Haytham was Director of Guest Services at the Sheraton Dubai Mall of the Emirates Hotel, a strategic role during the conversion and rebranding of that property to Starwood.