Vodafone, Qtel have met most QoS indicators, says report
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Vodafone, Qtel have met most QoS indicators, says report

Vodafone, Qtel have met most QoS indicators, says report

According to a report by ictQATAR, Qtel and Vodafone have met a majority of the quality of service (QoS) indicators set for the delivery of world-scale communication service in the country, Gulf Times has reported. The quality of service (QoS) report covers a wide range of compliance standards related to the quality of service obligations set forth in providers' licenses, including the time taken to solve billing complaints, network quality, complaints received per 100 subscribers, successful call ratios, dropped call rates, and billing accuracy. "To date, the incumbent operators were found to have complied with 20 out of the 30 service quality indicators used in the market," ictQATAR said in its '2011 Annual Report' released recently.

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    AMEinfo Staff

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