Complex Made Simple

Dubai will go fully paperless next month

The Dubai Government will issue its last paper transaction on the 12th of December

The Dubai Paperless Strategy saved 13 million hours of manual transactions A total of 43 Dubai Government entities taking part in the strategy In 2019, Saudi’s digital transformation was considered 72% complete

The Dubai Government will issue its last paper transaction on the 12th of December.

Wesam Lootah, CEO of Smart Dubai Government Establishment, Digital Dubai, said the date would mark the fulfillment of the Dubai Paperless Strategy launched in 2018. He added the strategy has saved 13 million hours of manual transactions as well as 325 million sheets of paper, translating into a forest of 39,000 trees.

UAE entities going paperless

A total of 43 Dubai Government entities taking part in the strategy have succeeded in digitalizing their internal and external processes. Collectively, they offer more than 1,800 digital services and boast over 10,500 key processes.

“Dubai is taking a new and significant step forward in its quest to digitalize all aspects of life in the emirate, and make sure Dubai has a fully digital government by December 2021, where all transactions will be 100% paperless,” said Hamad Al Mansoori, Director-General of Digital Dubai.

By the December date, 100% paperless experiences will be available on the DubaiNow application, which includes all city services.

Dubai Police and GDRFA go paperless

The Dubai Police General Command has succeeded in achieving the complete digital transformation of its internal and external operations and services.

Lieutenant General Abdullah Khalifa Al Marri, Commander-in-chief of Dubai Police, received the ‘100% Paperless’ Stamp from the assigned team in Dubai Police.

The achievement is also in line with the Dubai Police’s strategic objectives towards digital transformation and spreading happiness among its internal and external customers.

Dubai Police has discounted paper printing at all general departments and police stations and disconnected 1,141 printers, thus saving more than 62 million dirhams ($16.9 mn) and 16 million paper sheets per year.

The General Directorate of Residency and Foreigners Affairs (GDRFA) in Dubai also achieved the ‘100% Paperless Stamp’ by the Dubai Digital Authority (DDA).

The results led to savings of around 358 million dirhams ($97.5 mn), in addition to saving more than 3.8 million working hours and preserving more than 10,300 trees.

Saudi paperless efforts

The Saudi General Authority for Zakat and Tax (GAZT) mandate considers the 4th of December 2021 the official date of validating the application for E-Invoicing.  This system is in line with the digital transformation that has become the general feature of all services and transactions in the Kingdom.   

In 2019, Saudi’s digital transformation was considered 72% complete, aiming for all the country’s ministries to be paperless by 2023, Al-Eqtisadiah reported at the time, citing Abdullah Al-Swaha, Minister of Communications and Information Technology (MCIT).

Digitalization has created new business models that provided around 200,000 jobs in the previous 5 years, he said.